Shipping & Delivery

We want our products to delight you and get you riding with your new gear as soon as possible.

Nomadik Apparel/NMDK is a limited company. We ship worldwide. All goods are dispatched out of Cork, Ireland. 

Orders over a certain value are eligible for free shipping (free shipping threshold), otherwise there is a standard shipping fee. Please see the table below for your relevant Country fee and estimated delivery time.

Ordered the wrong size? No problem ... once we have received your returned item, the new size item will be sent to you free of any shipping costs. 

TURN AROUND TIME

When an order is placed you will receive an email with your order confirmation. The order will be delivered to the address provided during the checkout process. 

NMDK will dispatch orders on business working days only. Working days are Monday to Friday. Please take this into account if placing orders over the weekend and bank holidays.

Once you have placed your order, we aim to process and dispatch the order within 48hrs. All orders placed before 12pm (Dublin GMT+1) are normally shipped the same working day.

Orders within the Republic of Ireland are typically delivered within 2-3 working days. Orders in the UK are delivered within 3-5 working days. With the current Brexit situation this can sometimes be longer if there is a backlog at customs.

Orders within Europe are delivered within 4-7 working days and International orders within 5-10 working days. 

HOW YOU CAN ENSURE A "FIRST-TIME" DELIVERY SUCCESS

Please ensure you fill out your full postal address INCLUDING your Eircode/Postcode and also a contact phone number. If the delivery carrier can contact you, they may be able to organise an alternative delivery. This may help ensure a faster delivery process.

**Minimum order value to qualify for FREE shipping.

The above delivery time frames are estimates only and NMDK have no control over the speed of customs clearance in any country. Please be aware that during the Covid-19 pandemic deliveries may take longer than usual.

*BREXIT UPDATE

Orders below a total retail value of 135 GBP cannot be shipped to the UK. Due to the recent changes in the UK & EU's trade agreements, customers living within the UK will no longer be charged VAT on their purchases from NMDK. The Minimum basket size for UK orders is 135£. We regret any inconvenience this may cause UK customers. 

SHIPPING WITHIN IRELAND & EU

All goods dispatched within Ireland, including Northern Ireland and orders to the EU are priced with all Sales VAT charges included.

WORLDWIDE SHIPPING

THE MINIMUM BASKET SIZE FOR UK ORDERS IS 135£.

Please note: Sales VAT is removed at checkout for UK and Rest of World customers. All orders may be subject to local VAT and duties in the destination country.

All prices at checkout are shown excluding Irish Sales VAT ( 23% ). 

All orders are shipped on a DAP (Delivery at Place) basis, meaning your order may be subject to local VAT and Duties to be payable ahead of delivery on any order.

In the case of these international orders, Nomadik Apparel is the exporter and the buyer is the importer; therefore any import duties required are your responsibility as customer and will be handled by the carrier prior to making your delivery. 

If in doubt please check with your local customs office for your country tax and duty rates.

Please note that we have no control over administrative charges from carriers, and by law cannot undervalue or mark parcels as gifts.

IF AN ITEM IS REFUSED

If your goods are undeliverable or refused for any reason, and are returned back to us, we reserve the right to reclaim from you any associated costs that may be charged to us. If you decide to return your item(s), please note that applicable Taxes & Duties are non-refundable.

We have a 30-day return policy. The 30 day period commences from the order date.

If you would like to return or exchange an item please visit our Returns & Exchanges page.

If you need any help or information relating to your order, please do not hesitate to contact us at orders@nomadik.eu